Privacy Policy

Last Updated: 4 October 2026

This Privacy Policy explains how ASLAMTEX collects, uses, stores and protects personal information when you visit aslamtex.online, place an order, contact us or otherwise interact with our services.

We take your privacy seriously and are committed to handling personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection and privacy laws.

Who We Are

For the purposes of applicable data protection law, ASLAMTEX is responsible for the personal information described in this Privacy Policy where we determine how and why that information is processed.

ASLAMTEX
Website: aslamtex.online
Email: support@aslamtex.online
Phone: +44 1474 364899
Address: Millman St, London WC1N 3EP, United Kingdom

Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide to Us

When you place an order, create an account where available, contact us or otherwise interact with ASLAMTEX, we may collect information such as:

  • Your full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping or delivery address
  • Order and purchase information
  • Information you provide when contacting customer support
  • Account information, where applicable
  • Payment-related information necessary to complete a transaction

Complete payment card details are generally processed by our payment service providers rather than stored directly by ASLAMTEX.

Information Collected Automatically

When you browse aslamtex.online, certain technical and usage information may be collected automatically.

Depending on your settings and consent choices, this may include:

  • IP address
  • Browser type
  • Device and operating system information
  • Pages viewed and interactions with our website
  • Date and time of visits
  • Referring website or traffic source
  • Cookie and similar technology information
  • General website performance and diagnostic information

We may use this information to operate, secure and improve our website and, where permitted, understand how customers interact with our services.

How We Use Your Personal Information

We may process personal information for purposes including:

  • Processing, managing and fulfilling orders.
  • Arranging shipping and delivery.
  • Processing payments and refunds.
  • Providing customer support.
  • Responding to enquiries and requests.
  • Sending transactional communications such as order confirmations, shipping updates and service messages.
  • Maintaining and improving our website and services.
  • Detecting, investigating and preventing fraud or misuse.
  • Protecting the security of our website, customers and business.
  • Maintaining appropriate business, accounting and transaction records.
  • Complying with legal, regulatory and tax obligations.
  • Sending marketing communications where we have an appropriate lawful basis to do so.
  • Measuring and improving marketing activities where applicable and permitted.

Legal Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal data.

Depending on the circumstances, we may rely on:

Contract — where processing is necessary to enter into or perform a contract with you, including processing and delivering an order.

Legal obligation — where we need to process information to comply with applicable legal, accounting, tax or regulatory requirements.

Legitimate interests — where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms. This may include maintaining website security, preventing fraud and improving our services.

Consent — where you have given us permission to process your information for a particular purpose, such as certain marketing or non-essential cookie activities.

Where processing is based on consent, you may withdraw that consent at any time.

How We Share Personal Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These may include:

  • Payment processors and payment service providers.
  • Shipping, fulfilment and delivery providers.
  • Ecommerce and website service providers, including Shopify where applicable.
  • Hosting and technology providers.
  • Customer support and communications providers.
  • Analytics providers.
  • Advertising and marketing service providers, where permitted.
  • Professional advisers such as accountants or legal advisers where necessary.
  • Government authorities, regulators, courts or law enforcement where disclosure is legally required.

We do not sell or rent your personal information to third parties.

Third parties that process personal information on our behalf are expected to handle that information appropriately and in accordance with applicable data protection requirements.

International Data Transfers

Some of the service providers supporting our website or business may process personal information outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate steps to ensure that relevant safeguards required under UK data protection law are used.

Depending on the destination and circumstances, these safeguards may include recognised adequacy regulations, approved contractual protections or other lawful transfer mechanisms.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:

  • Fulfil and maintain records of transactions.
  • Provide customer service.
  • Meet tax, accounting and regulatory requirements.
  • Resolve complaints or disputes.
  • Prevent fraud or misuse.
  • Establish, exercise or defend legal claims.

Retention periods may therefore vary depending on the type of information and our legal obligations.

When information is no longer required, we will take appropriate steps to delete or anonymise it.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion of your personal information in certain circumstances.
  • Request restriction of processing in certain circumstances.
  • Object to certain processing.
  • Request portability of certain personal information.
  • Withdraw consent where processing is based on consent.
  • Object to direct marketing.

Some rights are subject to legal conditions and exceptions and may not apply in every situation.

To exercise a privacy right, please contact us at support@aslamtex.online. We may need to verify your identity before completing certain requests.

Marketing Communications

Where permitted by law, we may send you information about ASLAMTEX products, services or offers.

Where your consent is required, we will obtain it before sending such communications.

You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the relevant message or by contacting us.

Transactional communications relating to an order or customer service request are not considered marketing communications.

Cookies & Similar Technologies

Our website uses cookies and similar technologies for purposes such as essential website functionality, security, preferences, analytics and, where applicable and permitted, marketing.

Non-essential cookies will be managed according to applicable consent requirements.

For further information about the technologies we use and how you can manage your preferences, please review our Cookie Policy.

Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Payments are processed using third-party payment services available through our checkout, and ASLAMTEX does not directly store complete payment card information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our online store is intended for customers who are legally capable of entering into purchases or who use the service with appropriate parental or guardian involvement.

We do not knowingly seek to collect personal information directly from children where doing so would be inconsistent with applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us.

Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can review your concerns.

You may also have the right to make a complaint to the UK Information Commissioner's Office (ICO) if you are dissatisfied with how your personal information has been handled.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or data processing practices.

Any updated version will be published on this page with an updated revision date where appropriate.

Contact Us

For privacy-related questions, requests or concerns, please contact:

ASLAMTEX
Website: aslamtex.online
Email: support@aslamtex.online
Phone: +44 1474 364899
Address: Millman St, London WC1N 3EP, United Kingdom

Customer support is available during normal business hours.